E-commerce Logistics Optimization Specialist Job Vacancy in Mzuzu, Malawi – Retail & Digital Commerce

E-commerce Manager
Mzuzu
July 26, 2026
Full Time
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Job Description

Position: E-commerce Logistics Optimization Specialist

Company: Jumia Malawi

Location: Mzuzu, Malawi

Experience: 3-5 years

Education: Bachelor’s Degree in Logistics, Supply Chain Management, or Business Administration

Employment Type: Full-time

Industry: Retail & Digital Commerce

Department: Operations & Logistics

Salary: 450,000 SSP – 750,000 SSP

Vacancies: 1

Company Overview

Jumia Malawi is a leading force in the digital economy, serving as the premier online marketplace for millions of customers across the region. As a pioneer in the e-commerce sector, we connect high-quality brands with consumers through a seamless, technology-driven platform. Our mission is to empower small and medium-sized enterprises by providing them with access to a vast digital marketplace, while ensuring customers enjoy a reliable and efficient shopping experience. We are constantly innovating to bridge the gap between traditional retail and the digital future, making shopping more accessible to everyone in Malawi.

As part of our growing network, we offer diverse career opportunities in Malawi for professionals who are passionate about technology, logistics, and customer satisfaction. We pride ourselves on creating a dynamic work environment where innovation is encouraged and every team member’s contribution is valued. If you are looking for employment in Malawi within a fast-paced, tech-centric industry, Jumia is the place to be.

Explore more professional openings at https://malawijobsearch.com.

Job Overview

The E-commerce Logistics Optimization Specialist will play a critical role in enhancing our last-mile delivery efficiency and warehouse management processes. This position is designed for a data-driven professional who can analyze complex logistics patterns and implement strategic improvements to reduce delivery times and operational costs. You will work closely with our warehouse teams and third-party delivery partners to ensure that every order reaches the customer in perfect condition and on schedule.

This role is essential for maintaining our competitive edge in the rapidly evolving digital commerce landscape. You will be responsible for monitoring key performance indicators (KPIs), identifying bottlenecks in the supply chain, and deploying technological solutions to streamline our distribution networks. This is a high-impact role that directly influences our customer experience and overall business growth in the northern region of Malawi.

Key Responsibilities

  • Analyze delivery routes and logistics data to optimize last-mile delivery efficiency.
  • Monitor and report on key performance indicators related to order fulfillment and delivery speed.
  • Collaborate with warehouse managers to improve inventory turnover and storage utilization.
  • Identify and resolve logistical bottlenecks in the supply chain to minimize delays.
  • Work with third-party logistics providers to ensure compliance with service level agreements.
  • Implement new tracking technologies to provide real-time visibility for customers.
  • Conduct regular audits of warehouse processes to ensure safety and efficiency standards are met.

Required Skills

  • Advanced proficiency in data analysis and logistics management software.
  • Strong problem-solving skills with a focus on operational efficiency.
  • Excellent communication skills for coordinating with diverse teams and external partners.
  • Deep understanding of e-commerce fulfillment models and last-mile logistics.
  • Ability to work in a fast-paced, high-pressure environment.
  • Proficiency in Microsoft Excel and data visualization tools.

Education

A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is required. Professional certification in Six Sigma or Lean Management is highly advantageous.

Experience

Candidates must possess a minimum of 3 to 5 years of experience in logistics, supply chain management, or e-commerce operations. Proven experience in optimizing delivery routes or managing warehouse operations is essential for success in this role.

Salary

The monthly salary for this position ranges from 450,000 SSP to 750,000 SSP, depending on experience and performance metrics.

Benefits

  • Competitive monthly salary and performance-based bonuses.
  • Comprehensive health insurance coverage.
  • Professional development and continuous learning opportunities.
  • Dynamic and inclusive work culture.
  • Employee discounts on platform products.

Training

  • Onboarding program covering Jumia’s digital ecosystem.
  • Advanced training in logistics optimization software.
  • Leadership and management development workshops.

Working Environment

The working environment is a blend of office-based strategic planning and hands-on warehouse/logistics site visits. We foster a collaborative, tech-driven atmosphere where agility and speed are prioritized. You will be part of a diverse team working towards the digital transformation of retail in Malawi.

For more regional insights, visit https://lesothojobsearch.com/.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documentation is accurate and reflects your most recent professional achievements. We are looking for individuals who demonstrate a passion for innovation and a commitment to excellence.

Discover more job vacancy in Malawi at https://zimbabwejobsearch.com/job-vacancy-in-zimbabwe/.

Equal Opportunity Statement

Jumia Malawi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, age, or disability. We encourage all qualified candidates to apply and contribute to our mission of digital empowerment.