Data Center Operations Manager Job Vacancy in Lilongwe, Malawi – Technology & Data Centers

Job Description

Position: Data Center Operations Manager

Company: Huawei Technologies Malawi

Location: Lilongwe, Malawi

Experience: 5+ years in data center operations or IT infrastructure management

Education: Bachelor’s degree in Computer Science, Information Technology, or related field

Employment Type: Full-time

Industry: Technology & Data Centers

Department: Operations

Salary: SSP 1,200,000 – 1,800,000 per month

Vacancies:1

Company Overview

Huawei Technologies Malawi is a leading global provider of information and communications technology (ICT) solutions, dedicated to driving digital transformation across Africa. With a strong presence in Malawi since 2015, Huawei has partnered with government agencies, telecom operators, and enterprises to deliver cutting‑edge infrastructure, cloud services, and smart city initiatives. The company’s commitment to innovation, sustainability, and local talent development makes it a premier employer for professionals seeking impactful careers. As part of Huawei’s worldwide network, the Lilongwe office plays a pivotal role in supporting regional data center operations, ensuring high‑availability services for customers across the Southern African region. This environment offers unparalleled exposure to advanced technologies, cross‑functional collaboration, and a culture that values continuous learning. Join Huawei Technologies Malawi and become part of a dynamic team shaping the future of digital connectivity in Malawi and beyond.

Job Overview

The Data Center Operations Manager will lead the planning, implementation, and day‑to‑day management of Huawei’s data center facilities in Lilongwe. This role is critical to maintaining optimal performance, security, and reliability of mission‑critical IT services that support both internal operations and external client solutions. The manager will oversee a multidisciplinary team of engineers, technicians, and support staff, ensuring compliance with industry standards, regulatory requirements, and Huawei’s internal policies. The position offers a unique opportunity to influence strategic initiatives, drive operational excellence, and contribute to the broader goal of expanding Malawi’s digital infrastructure. For more information about Huawei’s vision and ongoing projects, visit https://malawijobsearch.com/. This role is a cornerstone of our hiring in Malawi, providing career opportunities in a fast‑growing technology sector.

Key Responsibilities

• Lead and manage all aspects of data center operations, including power, cooling, networking, and security systems.
• Develop and enforce standard operating procedures (SOPs) to ensure high availability and disaster recovery readiness.
• Monitor performance metrics, conduct capacity planning, and implement optimization strategies to meet service level agreements (SLAs).
• Coordinate with Huawei’s global engineering teams to integrate new technologies and upgrade existing infrastructure.
• Oversee vendor relationships, negotiate contracts, and ensure compliance with service contracts and warranties.
• Manage budgeting, forecasting, and cost control for the data center’s operational expenditures.
• Lead incident response, root‑cause analysis, and post‑mortem reporting for any service disruptions.
• Ensure compliance with local regulations, industry standards such as ISO 27001, and Huawei’s internal security policies.
• Mentor and develop technical staff, fostering a culture of continuous improvement and professional growth.
• Prepare regular reports for senior management on operational health, risk assessments, and strategic initiatives.

Required Skills

• Strong knowledge of data center infrastructure, including UPS, PDUs, HVAC, and fire suppression systems.
• Proficiency in virtualization platforms (VMware, Hyper‑V) and cloud technologies (Huawei Cloud, AWS, Azure).
• Experience with network protocols, routing, switching, and security firewalls.
• Excellent problem‑solving abilities and capacity to make data‑driven decisions under pressure.
• Leadership experience managing cross‑functional teams in a high‑availability environment.
• Effective communication skills for stakeholder engagement at all organizational levels.
• Project management certification (PMP, PRINCE2) is an advantage.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications such as Cisco CCNP, VMware VCP, or Huawei HCIA are highly desirable.

Experience

Minimum of five years’ experience in data center operations, IT infrastructure management, or related fields, with at least two years in a supervisory or managerial capacity.

Salary

The competitive salary range for this position is SSP 1,200,000 to SSP 1,800,000 per month, commensurate with experience and qualifications.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with company matching contributions.
• Annual performance‑based bonuses.
• Paid annual leave, sick leave, and public holidays.
• Company‑provided transportation allowance.
• Access to Huawei’s global training platforms and certification programs.

Training

• Onboarding program covering Huawei’s data center standards and security protocols.
• Continuous technical training on emerging cloud and virtualization technologies.
• Leadership development workshops and mentorship opportunities.

Working Environment

The role is based in a state‑of‑the‑art data center facility in Lilongwe, equipped with modern monitoring tools, secure access controls, and collaborative workspaces. Huawei promotes a diverse and inclusive workplace where innovation thrives, and employees are encouraged to share ideas and drive change.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Huawei Technologies Malawi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or background. All qualified applicants will receive consideration for employment without discrimination.