Chenjerani Kanyinji

Senior Human Resources Manager

About Candidate

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy.
  • Lead the talent acquisition process to attract, recruit, and retain top-tier professional talent.
  • Oversee performance management systems to drive high performance and accountability.
  • Manage employee relations issues, including complex disciplinary and grievance procedures.
  • Ensure compliance with all local labor laws and regulatory requirements in Malawi.
  • Drive diversity, equity, and inclusion (DEI) initiatives across the organization.
  • Manage the compensation and benefits framework to ensure market competitiveness.
  • Provide expert guidance to senior management on organizational design and workforce planning.

Location

Education

M
Master of Business Administration with Credit 2022
Malawi Institute of Management

In this study i gained knowledge and skills in human Resources Management, organisational Behavior, Corporate Law, Financial Management, Marketing, Innovation, Statistics, Supply Chain Management and Corporate Governance.

G
Graduate of Bachelor of Human Resources Management with Credit 2016
University of Malawi

In this study I gained knowledge and skills in human Resources Management, organisational Behavior, Organizational Development, Industrial Relations Management, Constitutional & Administrative Law, Institutions & Development, Public Financial Management, Marketing & Conflict Resolution Management.

B
Bachelor of Applied Accounting Auditing and Information Systems with Credit 2016
Malawi College of Accountancy

In this study I gained knowledge and skills in Accounting, Company Law, Financial Management, Database Management, Information Systems Management, E-commenrce, Business Statistics, Marketing, & Company Law

P
PAEC Diploma In Accounting 2014
Malawi College of Accountancy - PAEC

In this study I gained knowledge and skills in Accounting, Business Communication, Business Law, Business Mathematics and Statistics, Marketing, Costing, & Company Law

Work & Experience

H
Human Resources Business Partner 1st December 2025 - December 2025 - Date
NBS Bank Plc

 Partner business leaders to align people’s strategies with business objectives.  Lead end-to-end workforce planning, talent acquisition and onboarding process to attract and retain top talent.  Manage employee relations, ensuring compliance with labor laws and company policies.  Propose and facilitate training and development programs to build capability.  Drive performance management calendar and activities  Provide guidance on people management to line managers  Lead in Talent Management & Succession Planning  Provide guidance on the implementation of company policies, procedures, and best people management practices.  Support in building a positive and inclusive workplace culture.  Support in skills development for team members.  Act as focal point on management of employee grievances and champion fair labour practices  Lead in HR strategy formulation and implementation  Lead in HR planning, budgeting and monitoring.  Analyze HR data and make recommendations to management  Facilitate surveys and advise management on recommended actions  Facilitate performance improvement plans.  Planning, Budgeting & Implementation

H
Head - Rewards & Performance November 2023 - November 2025
Airtel Malawi

 Performance Management  Facilitate performance reviews  Prepare and present human capital reports.  Check, validate and approve partners payroll.  Facilitate performance improvement plans.  Manage medical insurance for staff and  Prepare Salary Mandate note for approval resolve queries.  Payroll & Benefits Administration  Planning, Budgeting & Implementation  Develop compensation and reward strategies to retain and attract talent.  Champion formulation, development and implementation of HR policies, processes, and procedures  Advise management on annual salary reviews based on market forces and salary survey results.  Lead in HR strategy formulation and implementation  Lead in HR planning and HR budgeting.  Conduct Surveys and advise management on best HR practices.

A
Acting Head – Talent Acquisition Learning & Development November 23 - November 25
Airtel Malawi

 Manpower planning  Works with Line Managers on training  Recruitment and selection  Onboarding and Induction  Training and development  Reviews and update job profiles  Coordinate Coaching and mentorship programs  Facilitate Engagement activities  Manage Online learning platform  Provide coaching and mentoring to subordinates  Talent management  Manage leadership development programs  Coordinate and manage Succession Planning

H
Head - Employee Relations and Shared Services June 2020 - October 2023
Airtel Malawi

 Develop/review and implement Human Resources Policies  Administers and interprets various labor agreements.  Resource and Administration policies.  Administration and facilities management  Advise line managers on personnel the business practices and employment laws.  Represent employer on labour disputes.  Induct employees on Airtel Code of conduct and other business policies.  Proactively and timely resolve grievances before they escalate to industrial disputes.  Conducts policy clinics.  HRMS Management  Facilitate disciplinary Hearings  Travel Cost & Fleet Management  Staff Welfare Management  Coordinate handling of staff grievances  Pension Fund Management  Performance Management  Stores Management

L
Lead - Employee Relations and Shared Services June 2017 - May 2020
Airtel Malawi

 Develop/review and implement Human Resource and Administration policies.  Develop/review and implement Terms and Conditions of Service handbook for the business  Represent employer on labour disputes.  Proactively and timely resolve employee’s issues and grievances before they escalate to industrial disputes.  Facilitate Management of disciplinary hearings and hearing appeal cases Coordinate handling of staff grievances  HRMS Management and counselling sessions  Travel Cost & Fleet Management  Administers and interprets various labor agreements  Staff Welfare Management  Pension Fund Management  Advise line managers on personnel  Performance Management practices and employment laws.  Stores Management  Induct employees on Airtel Code of Conduct through policy clinics.

H
Human Resource Officer 1st June 2015 - May 2017
, Reserve Bank of Malawi

 Recruitment and Selection  Management of Human  Resource Management Systems  Human Resources Administration  Handles employee relations issues.  Leave Management  Staff welfare management  Management of Disciplinary Hearing  Compensation and benefits Issues