Operations Assistant – Palladium Malawi

Job Description

Palladium is hiring a qualified and motivated Operations Assistant for the Ireland-funded Growth Poles Project (GPP) in Lilongwe, Malawi. This full-time administrative and operational support role is ideal for candidates with experience in office administration, reception management, facilities support, customer service, office maintenance, and operational coordination.

The successful candidate will support daily office operations, maintain a professional front-office environment, assist with meetings and events, and ensure workplace cleanliness and efficiency. Candidates searching for operations assistant jobs in Malawi, office assistant vacancies, administrative support jobs, NGO support staff jobs, reception jobs in Lilongwe, and office administration careers in Africa are encouraged to apply.

For more Malawi NGO jobs and administrative vacancies, visit
Jobs in Malawi

Position Details

• Company: Palladium
• Project: Growth Poles Project (GPP)
• Position: Operations Assistant (Support I)
• Location: Lilongwe, Malawi
• Department: Sub-Awards, Contracts & Procurement
• Reports To: Operations, Contracts & Procurement Officer
• Job Type: Full Time
• Working Hours: 40 Hours Per Week
• Expected Start Date: 1st May 2026
• Application Deadline: 14 April 2026 at 17:00hrs

About Palladium

Palladium is a global organization specializing in the design, development, and delivery of positive social and economic impact projects. The company works with governments, private sector organizations, investors, and development partners to improve economies, livelihoods, agriculture, sustainability, and community development worldwide.

The organization promotes workplace diversity, equal employment opportunities, safeguarding, inclusion, and professional development for all employees.

About the Growth Poles Project

The Growth Poles Project (GPP) is a five-year initiative funded by Ireland and implemented by Palladium International. The project focuses on improving environmentally sustainable economic growth in Malawi by strengthening private sector investment, supporting smallholder farmers, promoting climate-smart agriculture, and building partnerships between businesses and local communities.

Professionals interested in NGO jobs in Africa, development project jobs, donor-funded project vacancies, operations support careers, and office administration jobs can benefit from this opportunity.

Job seekers interested in East African employment opportunities can also explore
Jobs in Ethiopia

Job Purpose

The Operations Assistant will provide front-office support, reception services, office administration assistance, and facilities management support to ensure smooth daily operations within the project office.

The role requires strong communication skills, organizational ability, teamwork, professionalism, and attention to detail.

This opportunity is suitable for candidates with experience in:

• Office administration
• Reception management
• Front desk operations
• Facilities support
• Customer service
• Administrative assistance
• Office maintenance
• Event and meeting support
• NGO operational support
• General office management

Key Responsibilities

Reception & Front Office Duties

• Manage the reception desk and front-office operations.
• Welcome visitors professionally and direct them appropriately.
• Answer general inquiries and provide administrative support.
• Maintain a friendly and professional office environment.

Administrative Support

• Support project meetings and office events before, during, and after activities.
• Prepare meeting rooms, refreshments, and office supplies.
• Handle incoming and outgoing mail and office correspondence.
• Support daily office coordination and operational activities.

Office Cleaning & Maintenance

• Ensure cleanliness of offices, conference rooms, corridors, kitchen areas, and sanitary facilities.
• Maintain hygiene and sanitation standards throughout the office environment.
• Remove trash and maintain waste disposal systems.
• Dust, disinfect, and polish office furniture and surfaces.
• Report maintenance and repair needs promptly.

Operational Support

• Assist project staff with routine office operations.
• Ensure smooth execution of daily administrative tasks.
• Work efficiently with minimal supervision while maintaining quality standards.
• Support operational routines and workplace organization.

Candidates looking for receptionist jobs in Malawi, office support vacancies, NGO administrative assistant jobs, clerical support roles, customer service jobs, and facilities management opportunities are encouraged to apply.

Additional regional job opportunities can also be explored through
Jobs in South Sudan

Education Requirements

Applicants must have:

• Malawi School Certificate of Education (MSCE) or equivalent qualification.
• Diploma or Advanced Diploma in Administration, Business Studies, Office Management, Procurement, or related fields will be an added advantage.

Experience Requirements

Candidates should possess:

• Minimum of 3 years of experience in administrative support or operational support roles.
• Experience in:
  • Office administration
  • Reception management
  • Customer service
  • NGO support operations
  • Facilities coordination
  • General office support

Previous experience working with NGOs, donor-funded projects, development organizations, or corporate offices will be beneficial.

Required Skills

Successful candidates should demonstrate:

• Excellent interpersonal and communication skills
• Strong organizational ability
• Professional customer service skills
• Problem-solving capability
• Ability to work under pressure
• Time management and multitasking skills
• Attention to detail
• Teamwork and collaboration skills
• Fluency in English and Chichewa
• Basic computer skills including Microsoft Word, Excel, and Email

Salary and Benefits

Palladium offers a competitive salary package based on qualifications, skills, and experience.

Additional benefits may include:

• Professional workplace training
• Career growth opportunities
• NGO project experience
• Administrative and operational skills development
• Exposure to international development programs
• Diverse and inclusive working environment

Candidates searching for high-demand administrative jobs in Malawi, office assistant careers, development sector jobs, and NGO support staff opportunities can gain valuable experience through this role.

Why Join Palladium?

Working with Palladium provides an opportunity to contribute to impactful international development projects while building expertise in:

• Office administration
• Operations management
• NGO project support
• Front-office coordination
• Facilities and workplace management
• Administrative services
• Development sector operations

Employees benefit from a professional, inclusive, and supportive work environment focused on positive social and economic impact.