Head of Digital Banking Transformation Job Vacancy in Thyolo, Malawi – Banking & Finance
Job Description
Position:Head of Digital Banking Transformation
Company:Standard Bank Malawi
Location:Thyolo, Malawi
Experience:10+ years in digital banking, fintech, and large‑scale transformation projects
Education:Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s degree preferred
Employment Type:Full‑time
Industry:Banking & Finance
Department:Digital Banking
Salary:SSP 30,000,000 – SSP 45,000,000 per annum
Vacancies:1
Company Overview
Standard Bank Malawi, a subsidiary of the pan‑African Standard Bank Group, has been a cornerstone of financial services in Malawi for over three decades. With a strong commitment to innovation, financial inclusion, and sustainable growth, the bank serves individuals, SMEs, and large corporations across the nation. Its digital platforms have reached millions, offering mobile banking, online account management, and cutting‑edge payment solutions. As part of its strategic vision, Standard Bank Malawi is expanding its digital footprint to deliver seamless, secure, and customer‑centric experiences, positioning itself as a leader in the rapidly evolving banking sector of Malawi.
Operating in a dynamic environment, the bank continuously invests in technology, talent, and partnerships to drive economic development. The Thyolo branch, located in the Southern Region, serves a vibrant community of entrepreneurs, agricultural producers, and emerging middle‑class consumers. This location offers a unique opportunity to influence digital adoption in a region poised for growth, aligning with the bank’s mission to empower customers through innovative financial solutions.
Job Overview
The Head of Digital Banking Transformation will spearhead the design, development, and execution of the bank’s digital strategy for the Thyolo market and beyond. Reporting directly to the Chief Digital Officer, this senior leader will collaborate with cross‑functional teams, including IT, product, risk, compliance, and marketing, to deliver end‑to‑end digital solutions that enhance customer experience, increase market share, and improve operational efficiency.
Key focus areas include the rollout of mobile banking apps, integration of open banking APIs, implementation of AI‑driven analytics, and the creation of a seamless omnichannel ecosystem. The role demands a visionary mindset, strong leadership, and a deep understanding of the regulatory landscape governing digital financial services in Malawi.
For more information about Standard Bank Malawi’s digital initiatives, visit the main website:
Explore related opportunities in the region:
https://angolajobsearch.com/job-vacancy-angola/
And discover broader African career prospects:
Key Responsibilities
- Develop and implement a comprehensive digital banking roadmap aligned with corporate strategy and local market needs.
- Lead cross‑functional project teams to deliver mobile, web, and API‑based solutions on time and within budget.
- Collaborate with risk and compliance to ensure all digital products meet the Bank of Malawi regulations and data protection standards.
- Drive adoption of emerging technologies such as AI, blockchain, and cloud computing to enhance service delivery.
- Monitor key performance indicators (KPIs) and use data analytics to continuously improve user experience and operational efficiency.
- Manage vendor relationships, negotiate contracts, and oversee third‑party integrations.
- Champion a culture of innovation, providing mentorship and training to junior staff.
- Represent Standard Bank Malawi at industry forums, conferences, and regulatory meetings.
Required Skills
- Proven expertise in digital banking platforms, fintech ecosystems, and agile project management.
- Strong strategic thinking with the ability to translate vision into actionable plans.
- Excellent stakeholder management and communication skills, both written and verbal.
- Deep knowledge of cybersecurity, data privacy, and regulatory compliance in the financial sector.
- Hands‑on experience with API design, cloud services (AWS, Azure), and AI/ML applications.
- Leadership experience managing multidisciplinary teams of 20+ professionals.
- Fluency in English; proficiency in Chichewa is an advantage.
Education
A bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. A master’s degree (MBA, MSc in FinTech, or related) is highly desirable. Professional certifications such as PMP, Scrum Master, or Certified Digital Banking Professional are a plus.
Experience
Minimum of ten years of progressive experience in digital banking, fintech product development, or large‑scale technology transformation within the banking sector. Prior experience leading digital initiatives in emerging markets, particularly in Sub‑Saharan Africa, will be considered a strong advantage.
Salary
The competitive remuneration package ranges from SSP 30,000,000 to SSP 45,000,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, pension contributions, and a suite of employee wellness benefits.
Benefits
- Performance‑linked annual bonus.
- Comprehensive medical and dental coverage.
- Retirement savings plan with employer matching.
- Professional development allowance and certification support.
- Flexible working arrangements and remote work options.
- Employee assistance program and wellness initiatives.
Training
- Onboarding program covering bank policies, compliance, and digital platforms.
- Continuous learning through partnerships with leading fintech academies.
- Leadership development workshops and mentorship programs.
- Access to industry conferences and webinars.
Working Environment
Standard Bank Malawi offers a collaborative, inclusive, and forward‑thinking workplace. The Thyolo office provides modern facilities, high‑speed internet, and a supportive culture that encourages innovation and professional growth. Employees benefit from a diverse team, open communication channels, and a strong emphasis on work‑life balance.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their digital transformation achievements via the online application portal on the Standard Bank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Thyolo office.
Equal Opportunity Statement
Standard Bank Malawi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.
Explore this exciting opportunity to lead digital change in Malawi’s banking sector and contribute to the nation’s financial inclusion goals. Join us and be part of a dynamic team shaping the future of banking in Malawi.
