Digital Payments Product Manager Job Vacancy in Chiradzulu, Malawi – Financial Technology

Job Description

Position: Digital Payments Product Manager

Company: First National Bank (FNB) Malawi

Location: Chiradzulu, Malawi

Experience: 5+ years in digital payments product development

Education: Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Financial Technology

Department: Product Management

Salary: SSP 2,500,000 – SSP 4,000,000 per annum

Vacancies:1

Company Overview

First National Bank (FNB) Malawi is a leading financial institution delivering innovative banking solutions across the country. With a strong commitment to digital transformation, FNB Malawi has pioneered mobile banking, online account management, and cutting‑edge payment platforms that empower individuals and businesses alike. As part of a global banking network, FNB Malawi combines international best practices with deep local market insight, creating a dynamic environment where talent thrives. The bank’s vision is to become the most customer‑centric digital bank in Malawi, driving financial inclusion and economic growth. Joining FNB Malawi means contributing to a forward‑thinking organization that values creativity, integrity, and continuous improvement, making it an ideal place for professionals seeking impactful career opportunities in the financial technology sector.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of FNB Malawi’s digital payment solutions, including mobile wallets, QR code payments, and API‑based services for merchants. Reporting to the Head of Digital Banking, you will collaborate with cross‑functional teams—technology, risk, compliance, marketing, and operations—to design, launch, and optimize products that meet the evolving needs of customers in Malawi. This role is central to FNB’s strategy of expanding its digital footprint and enhancing the overall customer experience. For more information about FNB Malawi’s digital initiatives, visit the main website https://malawijobsearch.com.

Key Responsibilities

• Define product vision, roadmap, and strategy for digital payment offerings aligned with business goals.
• Conduct market research and competitor analysis to identify opportunities and threats in the Malawi payments landscape.
• Lead the design and development of new payment features, ensuring compliance with local regulations and security standards.
• Collaborate with engineering, UX/UI, and data analytics teams to deliver high‑quality, user‑centric solutions.
• Manage product backlog, prioritize features, and oversee agile sprint cycles.
• Monitor product performance metrics, analyze user feedback, and implement continuous improvements.
• Coordinate go‑to‑market strategies, including pricing, promotion, and partner integration.
• Ensure seamless integration with third‑party payment processors, fintech partners, and merchant platforms.
• Prepare business cases, financial models, and risk assessments for new initiatives.
• Represent the product in stakeholder meetings, presenting updates and strategic recommendations.

Required Skills

• Strong understanding of digital payments ecosystems, mobile money, and fintech trends in Africa.
• Proven product management experience in a fast‑paced technology environment.
• Excellent analytical skills with ability to interpret data and translate insights into actionable product enhancements.
• Effective communication and stakeholder management abilities.
• Knowledge of regulatory frameworks governing payments in Malawi.
• Agile methodology expertise and experience working with cross‑functional teams.
• Strategic thinking combined with hands‑on execution mindset.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems, or a related discipline is required. Advanced certifications such as Certified Scrum Product Owner (CSPO) or PMP are advantageous.

Experience

Applicants must have at least five years of experience managing digital payment products or related fintech solutions, preferably within a banking or financial services environment. Demonstrated success in launching and scaling digital products in emerging markets is highly valued.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits.

Benefits

• Competitive salary with annual performance bonus.
• Health insurance covering employee and dependents.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.
• Flexible working arrangements and remote work options.

Training

• Onboarding program covering FNB’s digital banking platforms and compliance standards.
• Continuous learning opportunities through internal workshops, external certifications, and industry conferences.
• Mentorship from senior product leaders and fintech experts.

Working Environment

FNB Malawi offers a collaborative, inclusive, and technology‑driven workplace located in the vibrant town of Chiradzulu. The office features modern workspaces, high‑speed internet, and meeting rooms equipped for virtual collaboration. Employees enjoy a culture that encourages innovation, recognizes achievements, and supports work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal at https://www.angolajobsearch.com/. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

FNB Malawi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment.