Digital Payments Product Manager Job Vacancy in Karonga, Malawi – Financial Technology

Job Description

Position:Digital Payments Product Manager

Company:Mastercard

Location:Karonga, Malawi

Experience:5+ years in digital payments product development

Education:Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type:Full-time

Industry:Financial Technology

Department:Product Management

Salary:SSP 2,500,000 – 3,500,000 per annum

Vacancies:1

Company Overview

Mastercard is a global leader in payment technology, connecting consumers, financial institutions, merchants, governments and businesses worldwide. With a strong commitment to financial inclusion, Mastercard has expanded its footprint across Africa, supporting innovative digital payment solutions that empower economies and improve lives. In Malawi, Mastercard collaborates with local banks, fintech startups and regulators to drive a secure, interoperable, and affordable payment ecosystem. As part of its strategic growth, Mastercard seeks visionary talent to lead product initiatives that address the unique needs of the Malawian market while aligning with global standards. This role offers a unique opportunity to shape the future of digital payments in a dynamic, emerging market, contributing to broader economic development and the creation of sustainable financial services.

Job Overview

The Digital Payments Product Manager will be responsible for end‑to‑end product lifecycle management of Mastercard’s digital payment solutions in Malawi. This includes market research, product strategy, design, development, launch, and continuous improvement. The role requires close collaboration with cross‑functional teams such as engineering, compliance, risk, marketing, and sales to ensure product-market fit and regulatory compliance. The successful candidate will act as the voice of the customer, translating market insights into actionable product roadmaps that drive adoption, revenue growth, and financial inclusion. This position is central to Mastercard’s mission of creating a world where everyone can participate in the digital economy.

For more information about Mastercard’s presence in Africa, visit https://malawijobsearch.com.

Key Responsibilities

• Define and execute product strategy for digital wallets, QR code payments, and API‑based solutions tailored to the Malawian market.
• Conduct market analysis, competitor benchmarking, and stakeholder interviews to identify unmet needs and growth opportunities.
• Develop detailed product requirements, user stories, and acceptance criteria in collaboration with engineering and design teams.
• Lead product launch initiatives, including go‑to‑market plans, pricing models, and partnership negotiations with banks and mobile operators.
• Monitor product performance metrics, gather user feedback, and iterate on features to enhance user experience and adoption rates.
• Ensure compliance with the Reserve Bank of Malawi regulations, data protection laws, and Mastercard’s security standards.
• Collaborate with risk and fraud teams to embed robust security controls and mitigate operational risks.
• Represent Mastercard at industry forums, conferences, and stakeholder meetings to promote thought leadership in digital payments.

Required Skills

• Strong understanding of digital payment ecosystems, fintech trends, and mobile money platforms in Africa.
• Proven product management experience with a track record of launching successful digital financial products.
• Excellent analytical skills with ability to translate data into strategic decisions.
• Effective communication and stakeholder management abilities across technical and non‑technical audiences.
• Knowledge of regulatory frameworks governing payments in Malawi and the broader Southern African region.
• Agile methodology experience and proficiency with product management tools such as JIRA or Aha!.
• Leadership mindset with ability to influence cross‑functional teams without direct authority.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. A master’s degree (MBA or related) is highly desirable and will be considered an advantage.

Experience

Minimum of five (5) years of product management experience in digital payments, fintech, or related technology sectors. Experience working in emerging markets, particularly within Sub‑Saharan Africa, is strongly preferred.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 3,500,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses and benefits outlined below.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with employer contributions.
• Generous paid time off and public holidays.
• Professional development allowance for certifications and conferences.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Mastercard’s global product framework and local market dynamics.
• Access to Mastercard’s internal learning platform for continuous skill enhancement.
• Mentorship from senior product leaders across the region.

Working Environment

Based in Karonga, the role offers a modern office environment with flexible working arrangements, including remote work options. Employees benefit from a collaborative culture that encourages innovation, diversity, and inclusion. Mastercard’s commitment to sustainability and community impact is reflected in its corporate social responsibility initiatives across Malawi.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed on a rolling basis. Shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment in Karonga.

Explore additional career opportunities in the region at https://lesothojobsearch.com/job-vacancy-lesotho/.

For broader African job listings, visit https://sierraleonejobsearch.com/.

Equal Opportunity Statement

Mastercard is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.