Food and Beverage Manager

Company: Sunbird Tourism Plc
Location: Lilongwe, Malawi
Job Type: Full-Time
Industry: Hospitality & Tourism
Department: Food & Beverage Operations
Experience: 6–10 Years
Salary: MWK 3,500,000 – 6,500,000 per month
Reporting To: General Manager

Position Overview

Sunbird Tourism Plc is seeking an experienced Food and Beverage Manager to oversee restaurant operations, banquet services, catering functions, guest satisfaction initiatives, and revenue optimization across its hospitality facilities in Malawi. The successful candidate will provide strategic leadership to food service teams while ensuring compliance with quality, safety, and hospitality standards.

Professionals searching for Food and Beverage Manager jobs in Malawi, Hospitality jobs in Lilongwe, Hotel management jobs in Malawi, and Restaurant Manager jobs in Malawi are encouraged to apply.

Candidates seeking additional opportunities may visit: Jobs in Malawi

Key Responsibilities

• Lead all food and beverage operations across restaurants, bars, lounges, and banquet facilities.
• Develop annual operating budgets and revenue growth strategies.
• Monitor food quality, menu performance, and guest satisfaction metrics.
• Manage supplier relationships and procurement activities.
• Implement inventory control systems to minimize waste and improve profitability.
• Supervise chefs, restaurant supervisors, service teams, and catering personnel.
• Ensure compliance with food safety regulations and hospitality standards.
• Coordinate special events, conferences, and VIP functions.
• Analyze sales trends and prepare operational performance reports.
• Oversee workforce planning, scheduling, and employee development.
• Implement customer experience improvement initiatives.
• Support hotel marketing campaigns and promotional activities.

Education Requirements

• Bachelor’s Degree in Hospitality Management, Hotel Management, Business Administration, Tourism Management, or related field.
• Professional certifications in Food Safety, HACCP, or Hospitality Operations are advantageous.

Experience Requirements

• Minimum 6 years of experience in food and beverage management.
• Experience managing large hospitality operations.
• Strong knowledge of restaurant financial management.
• Proven experience in team leadership and guest relations.
• Experience with hospitality software and inventory management systems.

Required Skills and Competencies

• Food & Beverage Operations
• Hospitality Management
• Restaurant Administration
• Budget Management
• Inventory Control
• Guest Relations
• Event Management
• Catering Operations
• Staff Supervision
• Revenue Management
• Food Safety Compliance
• Vendor Management
• Customer Service Excellence
• Performance Monitoring
• Strategic Planning

Training and Development

The selected candidate will receive:

• Advanced hospitality leadership training.
• Food safety and compliance certification programs.
• Customer experience enhancement workshops.
• Revenue optimization and business development training.
• Executive leadership development opportunities.

Professionals looking for hotel jobs in Malawi and hospitality careers in Lilongwe can explore regional vacancies through: Jobs in Kenya

Key Performance Indicators (KPIs)

• Food and beverage revenue growth.
• Customer satisfaction scores.
• Inventory accuracy levels.
• Cost control performance.
• Employee retention rates.
• Food safety compliance results.
• Event profitability metrics.

Compensation and Benefits

• Competitive salary package.
• Annual performance bonus.
• Medical insurance coverage.
• Pension contribution scheme.
• Paid annual leave.
• Training and certification sponsorship.
• Employee accommodation support where applicable.
• Career advancement opportunities.

For candidates interested in broader African opportunities, additional vacancies are available at: Jobs in Nigeria

Hospitality professionals seeking regional employment trends may also review: Jobs in Uganda

Application Process

Interested applicants should submit:

• Updated Curriculum Vitae (CV)
• Cover Letter
• Academic Certificates
• Professional Certifications
• National Identification Documents
• Three Professional References

Only shortlisted candidates will be contacted.

Sunbird Tourism Plc is an equal opportunity employer committed to professional excellence, employee development, and exceptional hospitality service delivery.