Quality Assurance Lead Job Vacancy in Mwanza, Malawi – Manufacturing & Electronics

Job Description

Position:Quality Assurance Lead

Company:Dell Technologies Malawi

Location:Mwanza, Malawi

Experience:5+ years in quality assurance within electronics manufacturing

Education:Bachelor’s degree in Engineering or related field

Employment Type:Full-time

Industry:Manufacturing & Electronics

Department:Quality Assurance

Salary:SSP 1,200,000 – 1,800,000 per annum

Vacancies:1

Company Overview

Dell Technologies Malawi is a leading provider of innovative technology solutions, delivering cutting‑edge hardware, software, and services across the African continent. With a strong commitment to sustainability, diversity, and community development, Dell has established a state‑of‑the‑art manufacturing hub in Mwanza, supporting the growth of the local electronics ecosystem. The company’s mission is to empower individuals and businesses in Malawi through reliable, high‑quality technology products, creating career opportunities and fostering economic development. As part of Dell’s global network, the Malawi operation adheres to rigorous international standards, ensuring that every device leaving the plant meets the highest performance and safety criteria. This environment offers a dynamic platform for professionals seeking to make a meaningful impact in the manufacturing sector while contributing to Malawi’s technological advancement. The role aligns with the broader goal of expanding Malawi Jobs and supporting career opportunities in the region.

Job Overview

The Quality Assurance Lead will spearhead the development, implementation, and continuous improvement of quality systems for Dell’s electronics manufacturing line in Mwanza. Reporting to the Operations Director, you will collaborate with cross‑functional teams to ensure product compliance with global standards, customer specifications, and regulatory requirements. This position plays a pivotal role in maintaining Dell’s reputation for excellence, driving process efficiencies, and safeguarding product reliability. For more information about Dell’s commitment to innovation and career growth, visit https://malawijobsearch.com/. The role is a key component of the company’s strategy to attract top talent and reinforce its position as a premier employer for Jobs in Malawi.

Key Responsibilities

• Develop, document, and enforce comprehensive quality assurance policies and procedures aligned with ISO 9001 and industry best practices.
• Lead internal and external audits, ensuring corrective actions are identified, tracked, and resolved promptly.
• Monitor production processes, conduct root‑cause analyses, and implement preventive measures to reduce defects and rework.
• Collaborate with engineering, supply chain, and production teams to integrate quality considerations into product design and manufacturing workflows.
• Manage a team of QA specialists, providing mentorship, performance feedback, and professional development opportunities.
• Analyze quality metrics, generate detailed reports, and present findings to senior leadership to drive data‑informed decision making.
• Maintain compliance with local regulatory standards and international environmental, health, and safety requirements.

Required Skills

• Strong knowledge of quality management systems, statistical process control, and failure mode analysis.
• Proficiency in using QA software tools such as Minitab, SAP QM, and electronic documentation platforms.
• Excellent problem‑solving abilities with a focus on continuous improvement.
• Effective communication and interpersonal skills to influence cross‑functional teams.
• Leadership experience managing diverse teams in a manufacturing environment.
• Attention to detail and a commitment to upholding the highest standards of product integrity.

Education

A Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a related discipline is required. Professional certifications such as Certified Quality Engineer (CQE) or Six Sigma Black Belt are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must possess a minimum of five years of progressive experience in quality assurance within an electronics manufacturing setting. Demonstrated success in leading audit initiatives, driving process improvements, and managing quality teams is essential. Experience working in a multinational corporation or a fast‑growing technology firm will be viewed favorably.

Salary

The compensation package ranges from SSP 1,200,000 to SSP 1,800,000 annually, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive medical and dental coverage for employees and dependents.
• Retirement savings scheme with employer contributions.
• Annual performance bonus tied to quality and productivity metrics.
• Paid parental leave and generous vacation entitlement.
• Employee assistance program supporting mental health and well‑being.

Training

• On‑the‑job mentorship from senior quality leaders.
• Access to Dell’s global learning platform for continuous skill development.
• Funding for professional certifications such as CQE, Six Sigma, or ISO auditor courses.
• Regular workshops on emerging manufacturing technologies and quality trends.

Working Environment

Dell Technologies Malawi offers a modern, safety‑focused manufacturing facility equipped with advanced testing equipment and collaborative workspaces. The culture emphasizes innovation, teamwork, and respect for diversity, fostering an inclusive atmosphere where every employee can thrive. Employees enjoy a supportive environment that values work‑life balance and encourages participation in community outreach programs.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Dell Careers website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Mwanza facility.

Equal Opportunity Statement

Dell Technologies Malawi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. Our hiring practices reflect our dedication to providing fair and unbiased Employment in Malawi for all qualified applicants.