Network Optimization Engineer Job Vacancy in Mzuzu, Malawi – Telecommunications

Job Description

Position:Network Optimization Engineer

Company:TNM (Telekom Networks Malawi)

Location:Mzuzu, Malawi

Experience:3-5 years

Education:Bachelor’s degree in Telecommunications Engineering or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Engineering

Salary:1,200,000 – 1,800,000 SSP per annum

Vacancies:1

Company Overview

TNM (Telekom Networks Malawi) is the leading telecommunications provider in Malawi, delivering mobile, broadband, and enterprise solutions to millions of customers across the country. With a strong commitment to innovation, TNM has invested heavily in expanding its 4G LTE network, fiber optic infrastructure, and digital services platform. The company’s vision is to connect every Malawian to the digital economy, fostering inclusive growth and empowering communities. As a dynamic and forward‑looking organization, TNM offers a collaborative work environment where talent thrives, and career development is a priority. The firm’s reputation for excellence, reliability, and social responsibility makes it an employer of choice for professionals seeking impactful roles in the telecommunications sector. This job vacancy in Malawi is part of TNM’s strategic initiative to enhance network performance, reduce latency, and improve user experience across both urban and rural areas, aligning with national digital transformation goals.

https://malawijobsearch.com

Job Overview

The Network Optimization Engineer will play a pivotal role in designing, implementing, and fine‑tuning network solutions that ensure optimal performance, capacity, and reliability for TNM’s mobile and fixed‑line services. Reporting to the Head of Network Engineering, the incumbent will analyze traffic patterns, conduct performance assessments, and develop optimization strategies that support the growing demand for high‑speed data and voice services in Malawi. This position offers a unique opportunity to work with cutting‑edge technologies, collaborate with cross‑functional teams, and contribute to the nation’s digital infrastructure. The role is critical for maintaining TNM’s competitive edge and delivering superior customer experiences, making it a cornerstone of the company’s long‑term growth strategy. Candidates will engage in continuous improvement projects, leverage advanced analytics, and ensure compliance with industry standards and regulatory requirements.

https://www.malawijobsearch.com/

Key Responsibilities

• Monitor and analyze network performance metrics using OSS/BSS tools to identify bottlenecks and areas for improvement.
• Develop and implement optimization plans for radio access networks (RAN), core network, and backhaul infrastructure.
• Collaborate with RF engineers, planners, and vendor partners to fine‑tune parameters, conduct drive tests, and validate enhancements.
• Perform capacity forecasting and traffic modeling to support network expansion and upgrade projects.
• Lead root‑cause analysis of service degradation incidents and propose corrective actions.
• Maintain documentation of network configurations, optimization procedures, and performance reports.
• Ensure compliance with Malawi Communications Regulatory Authority (MACRA) standards and international best practices.
• Participate in cross‑departmental projects, including new product roll‑outs, spectrum refarming, and 5G readiness initiatives.
• Provide technical mentorship to junior engineers and contribute to knowledge‑sharing sessions.
• Continuously evaluate emerging technologies and recommend adoption strategies to enhance network efficiency.

Required Skills

• Strong analytical skills with proficiency in network performance analysis tools (e.g., NetAct, TEMS, iPerf).
• In‑depth understanding of LTE, 5G, and core network architectures.
• Experience with radio frequency optimization, handover tuning, and load balancing.
• Ability to interpret KPI dashboards and translate data into actionable insights.
• Excellent problem‑solving abilities and a proactive approach to issue resolution.
• Effective communication skills for interfacing with technical and non‑technical stakeholders.
• Familiarity with scripting languages (Python, Bash) for automation of routine tasks.
• Knowledge of regulatory frameworks governing telecommunications in Malawi.
• Team‑player mindset with a commitment to continuous learning and professional growth.

Education

The successful candidate must hold a Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline. Advanced certifications such as Cisco Certified Network Professional (CCNP), Nokia Network Optimization, or equivalent are highly desirable and will be considered an asset during the selection process.

Experience

A minimum of three to five years of hands‑on experience in network optimization, performance engineering, or a similar role within a telecom operator or a major service provider is required. Experience with both mobile and fixed‑line networks, as well as exposure to emerging 5G technologies, will strengthen the application.

Salary

The remuneration package ranges from 1,200,000 to 1,800,000 SSP per annum, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, and a pension scheme.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Retirement savings plan with employer contributions.
• Annual performance bonus linked to individual and company targets.
• Paid annual leave, sick leave, and public holidays in accordance with Malawian labor law.
• Employee assistance program and wellness initiatives.

Training

• Access to internal and external technical training programs, including vendor‑specific certifications.
• Mentorship from senior network architects and engineers.
• Opportunities to attend regional telecom conferences and workshops.
• Continuous learning platform subscriptions for skill development.

Working Environment

TNM offers a modern office setting in Mzuzu equipped with state‑of‑the‑art workstations, high‑speed internet, and collaborative spaces. Field work may be required for drive tests and site visits, with appropriate safety measures and travel allowances provided. The company promotes a culture of inclusivity, innovation, and work‑life balance, encouraging employees to contribute ideas that shape the future of Malawi’s digital landscape.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the TNM careers page. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a technical interview followed by a managerial interview. The selection process aims to be transparent, fair, and efficient.

Equal Opportunity Statement

TNM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.